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AC
Senior PM · Growth & 0→1

Alex Chen

Product manager with 6 years in B2B SaaS and consumer fintech. I specialise in 0→1, growth loops, and turning messy research into clear decisions.

LinkedIn
3
Case studies
Growth, Risk
Focus areas
Finova, ShopCo
Companies
Selected case studies · 3
0→101
Finova
Lead PM · 4 months

Cut fraud rate 64% in 90 days with a redesigned review queue

Fraud rate: 3.2% → 1.1%

Read case
Growth02
Finova
PM · 6 months

Activation rate from 31% to 58% on iOS

Activation +27pp

Read case
ML03
ShopCo
Senior PM · 8 months

Search satisfaction NPS from 52 to 79

NPS: 52 → 79

Read case
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